Cancellations / Refunds
REFUNDS AND CANCELLATIONS POLICY
You may request a full refund on orders for stocked merchandise at any time up until the time we deliver the merchandise to you or until you pick it up. For canceled layaway orders, there is service fee on the total amount of original purchase.
You may exchange or return any take-with purchase within thirty (30) days of the date of possession for a full refund provided you have your original sales receipt and the merchandise is in like-new condition and has not been otherwise used. Take-with sales include: accessories, rugs, bed frames, and lamps
You may cancel special orders within three (3) days after the order date and we will refund your Special Order deposit in full. If you cancel your special order later than three (3) days after the order date, we will refund your Special Order Deposit less the Special Order or Layaway Fee.
Please note: we reserve the right to repair or replace your furniture as deemed necessary and solely at our discretion.